FAQ's:
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All of our most common queries are below. But if your question is not covered here, please feel free to contact us using the Contact Us tab above, or via email on info@exforplus.org. A member of the ExFor+ team will get back to you as soon as we can. Alternatively, if you are looking for specific support please use the peer-to-peer request option on our homepage.
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Questions and answers:
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I am currently unemployed and seeking support, can you help?
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Yes, we work with any veterans that fall under the eligibility criteria. So, if you can prove you have served for at least one day and have a service number that can be referenced, we will do all we can to provide you with the support of the local community.
I am currently employed, am I still able to access your service?
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Yes, we work with all veterans that fall under the eligibility criteria. All you need to prove is that you’ve served for at least one day and have a referenceable service number then we will do everything we can to provide you with the support of the local community. We will also happily engage with your employer to make sure that you’re fully supported whilst at work. This is the purpose of the Investors In Veterans support service.
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I am a family member of a veteran and I need support, can I access your service?
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Yes, we work with all veterans, their families and their first-line descendants that fall under the eligibility criteria. Simply prove that your relative has served for at least one day and produce their referenceable service number, then we will do all we can to provide you with the support of the local community.
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I am a family member of a veteran, am I able to access your service for the family member who is a veteran?
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Yes, we work with all members of a veteran’s family that fall under the eligibility criteria. The one thing we ask is that you seek the permission of the veteran. Please make sure that they are happy to be contacted by us before making initial contact – remember that some people may not be ready, or willing to engage. If you can prove that you have their consent and that they have served for at least one day and have a service number that can be referenced, then we will do all we can to provide you with the support of the local community. If you personally need help, remember that we will also support you through any difficulties that you may be experiencing, too.
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I am unsure this service is suitable for me, what else is there?
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During our initial contact we deliver information, advice and guidance. From this point, you can decide whether or not you wish to engage, and to what extent. We are here as a support service that is totally controlled and driven by you. If there is something that you would like to do but you cannot see it on our list of support services, please contact us and we will look into providing this for you.
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What does ExFor+ CIC do?
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Our primary support service is providing information, advice and guidance. Through this we also offer a wraparound support service. This incorporates signposting to relevant charities unless they already attend and engage with ourselves at the offices from which we work. We can also provide you with a peer-to-peer support network, plus support to aid your personal development, be this into work or a better quality of life.
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Am I free to come and go as I please?
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Yes, of course. If you feel that you are able to self-support and no longer need our help we will happily close down your file. We as veterans know that bureaucracy is the last thing that any of us need to deal with. We won’t get in touch any further unless you instigate the contact again. All we ask is for common courtesy and informing us with our acknowledgement that you wish to leave the support of ExFor+ CIC.
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What is it going to cost me?
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Nothing. As a CIC we aim work with government contractors on a commercial basis, enabling a surplus to be generated and then returned to the community. Additionally, charitable donations provide the funding to support you. We will be accessing grants and funding streams along with corporate social responsibility funding to provide you with support and employment. We are also working closely with charities which have many support provisions in place already.
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How can I get involved in supporting ExFor+ CIC?
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Our aim is to engage and work with veterans and service leavers to create social and economic change. We want to provide them with a purpose, to empower them once again to believe in themselves. There are some 200,000 former Armed Forces Veterans, throughout the UK of working age (16-64) that are currently deemed as economically inactive.
We would like all those eligible for the support of ExFor+ C.I.C. and especially those from the veteran and service personnel communities to look at what changes they would like to make within their communities and to work together with ExFor+ C.I.C. to achieve these. If you are willing, wanting and able to make a positive change please do email: . Include ‘I want to volunteer’ in the subject of your email. We look forward to hearing from you!
We hope that this helps you get in contact with us. Please do feel free to email, call or use the contact page on the website if you have any other questions or want to get in touch.
Are you a charity?
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ExFor+ is legally formed as a Community Interest Company (CIC) and operates as a not-for-profit organisation. As ExFor+ is not a charity, it’s not registered with the charities commission. Instead, it is regulated by the CIC regulator. ExFor+ CIC has its own legal entity with an "asset lock" but has charitable aims and objectives.
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Whilst, ExFor+ CIC may become a charity in the future, it’s not a direction which is presently being pursued. The CEO and Founder of ExFor+ feels that it could be perceived as conflict and competition for charities within the sectors in which it engages.
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​The main aim, objective and direction of ExFor+ CIC is to provide support back to the community of the UK and the commonwealth utilising any surpluses made. It will provide support to all those that have sacrificed their time, way of life and wellbeing through their service to the UK within the tri-services (Army, Navy and RAF) the Uniformed Public Services (Police, Fire Brigade, Ambulance, NHS frontline clinical staff and Coastguard) as well as supporting those of the civilian community that find themselves in positions of difficulty.